Lead Circle Privacy Policy

Last Updated: 1/5/26

Lead Circle ("Lead Circle", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable privacy laws.

By accessing or using Lead Circle's website, software, marketplace, products, or services ("Services"), you consent to the collection and handling of your information as described in this Privacy Policy.

1. Information We Collect

We may collect personal information including:

Account Information

• Full name
• Business name
• Email address
• Phone number
• Billing information
• Physical address
• Login credentials

Customer Information

Information submitted by users or collected through lead generation activities may include:

• Name
• Phone number
• Email address
• Residential address
• Employment information
• Financial information
• Loan requirements
• Property information
• Business information
• Enquiry details

Technical Information

When you access our Services, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website activity
• Usage statistics
• Cookies and tracking data

2. How We Collect Information

We may collect information:

• Directly from you
• Through online forms
• Through account registration
• Through communications with us
• Through third-party lead providers
• Through referral partners
• Through advertising platforms
• Through website analytics tools
• Through cookies and similar technologies

3. Why We Collect Information

We collect information for purposes including:

• Providing Services
• Operating the Lead Circle platform
• Delivering purchased leads
• Processing payments
• Managing accounts
• Providing customer support
• Improving products and services
• Communicating with users
• Marketing and promotional activities
• Fraud prevention
• Security monitoring
• Legal and regulatory compliance

4. Lead Distribution

Lead Circle operates a lead marketplace and distribution platform.

Where a consumer submits an enquiry, their information may be shared with one or more participating businesses, brokers, lenders, service providers, referral partners, or authorised users of the Lead Circle platform for the purpose of responding to the enquiry and providing requested products or services.

By submitting information through any Lead Circle form, website, advertisement, landing page, or affiliated source, individuals acknowledge and consent to such disclosure.

5. Disclosure of Information

We may disclose personal information to:

• Lead buyers
• Service providers
• Referral partners
• Contractors
• Software providers
• Cloud hosting providers
• Payment processors
• Professional advisers
• Insurers
• Government agencies
• Regulatory bodies
• Law enforcement authorities where reasonably necessary for our business operations or required by law

6. Overseas Disclosure

Some of our service providers may store or process information outside Australia.

These countries may include:

• United States
• Canada
• New Zealand
• United Kingdom
• Singapore
• Other jurisdictions where our service providers operate

By using our Services, you consent to such overseas disclosure.

7. Cookies and Tracking Technologies

Lead Circle uses cookies, pixels, tags, and similar technologies to:

• Improve user experience
• Analyse website traffic
• Track advertising performance
• Measure conversions
• Personalise content
• Improve platform functionality

Third-party platforms may include:

• Google Analytics
• Google Ads
• Meta (Facebook and Instagram)
• LinkedIn
• Microsoft Advertising
• Other analytics and advertising providers

Users may disable cookies through their browser settings, however some functionality may be affected.

8. Marketing Communications

We may send marketing communications regarding:

• Products
• Services
• Offers
• Industry updates
• Platform announcements

You may unsubscribe at any time using the unsubscribe facility included in communications or by contacting us.

9. Data Security

We take reasonable steps to protect personal information from:

• Misuse
• Interference
• Loss
• Unauthorised access
• Unauthorised disclosure
• Unauthorised modification

Security measures may include:

• Encryption
• Secure servers
• Access controls
• Authentication systems
• Monitoring systems
• Backup procedures

However, no transmission or storage method is completely secure and we cannot guarantee absolute security.

10. Data Retention

Lead Circle may retain information for as long as reasonably necessary to:

• Provide Services
• Maintain records
• Resolve disputes
• Enforce agreements
• Meet legal obligations
• Improve services

Lead information may be retained even after account closure where required for legitimate business purposes or legal compliance.

11. Access and Correction

You may request access to personal information we hold about you.

You may also request correction of inaccurate, incomplete, or outdated information.

Requests should be submitted using the contact details below.

We may require verification of identity before responding.

12. Third-Party Websites

Our Services may contain links to third-party websites.

Lead Circle is not responsible for the privacy practices, content, security, or policies of third-party websites.

Users should review the privacy policies of those websites separately.

13. Children's Privacy

Our Services are not directed to individuals under 18 years of age.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we may delete it.

14. Business Transfers

If Lead Circle is sold, merged, restructured, acquired, or transfers part of its business, personal information may be transferred as part of that transaction.

Users consent to such transfer.

15. Legal Compliance

We may disclose personal information where required or authorised by law, including to:

• Courts
• Regulators
• Government authorities
• Law enforcement agencies

or where necessary to protect our legal rights, property, users, or business interests.

16. Limitation of Liability

To the maximum extent permitted by law, Lead Circle is not liable for:

• Unauthorised access to personal information;
• Security breaches caused by third parties;
• Interruption of services;
• Loss arising from internet transmission risks;
• Actions of third-party service providers.

17. Changes to this Privacy Policy

Lead Circle may update this Privacy Policy at any time without prior notice.

The latest version will be published on our website or platform.

Continued use of the Services constitutes acceptance of any revised Privacy Policy.

18. Contact Us

For privacy enquiries, requests, or complaints, please contact:

Lead Circle
Email: support@leadcircle.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Website: https://www.oaic.gov.au

Address: 81-83 Campbell St, Surry Hills, NSW 2010
Contact: support@leadcircle.com.au · 1300 24 15 46